You are helping them to feel heard, valued and to understand their daily activities within a wider of purpose. Much of your job is about engaging employees. So what should we believe? Unfortunately fear tends to win out and that means we have to present more of a complete major to our colleagues. On the other-hand headlines claim AI will usher in a new era of prosperity and productivity, reduce climate change, improve health care, raise educational standards, make our overcrowded cities and roads more manageable and safe. On the one hand publications such as the BBC, Time and Forbes magazine headline AI stories with “the end of humanity”, “the AI apocalypse", the lack of company AI “ethics frameworks," and as my colleague says, images of "shiny silver robots" who will take our jobs. The media narrative paints a utopian and dystopian picture of AI. This is why you, as internal communication professionals, have such as an important role to bring a more balanced, reassuring and engaging message about AI to your organisations. What I have observed is one of the biggest challenges holding AI back from fulfilling its potential is its narrative and the reluctance of employees to embrace AI.
We help answer questions about how AI can drive revenues, improve customer service, better engage employees, drive deeper insights and improve productivity. My day job is all about working with leaders to use AI to create more competitive companies. Below is a slightly edited version of my talk. What about another enduring “China paradox”: the omnipresence of state intervention in the market? Why has this not stifled the market, as standard economic theories suggest? Yueh has tried to square the circle by “adapting” them to China, but stops short of asking whether the country’s economic rise is beyond existing theory.I was delighted to speak to 60 communications professionals this morning about AI and its impact on internal communications at the Institute of Internal Communications Voice Live '19 conference.
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How to explain these anomalies? Informal institutional innovations such as “dual tracks” provide only partial (and less than convincing) explanations. China has had sustained rapid economic growth for more than 30 years without robust market-supporting institutions, with only a nascent legal system and in the absence until recently of any defined property rights. Long-standing tensions haunt the microeconomic stories Yueh recounts here. They are not, however, for the faint-hearted. Economic models and mathematical equations in these analyses would be revealing to economists. The microeconomic analysis in the book uses an impressive range of data at the household and company levels. What further sets apart China’s Growth from most of the existing literature is its focus on a microeconomic perspective, which Yueh maintains “can shed light on the details of the key growth drivers”.
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It also identifies, rather innovatively, social networks - guanxi in particular - as important informal drivers for growth. Yueh is, however, equally unequivocal that there is no “China model” and that existing economic theories can explain its phenomenal growth.Īt the core of China’s Growth is a meticulously constructed explanatory scheme, which incorporates a number of theoretical lenses ranging from the neoclassical economic growth model to new growth theories. Not only does China have “fairly unique economic drivers”, but its economic transformation has also taken place in “its unusual institutional (and historical) context”. She is explicit that the country has gone its own way right from 1979, its “Year Zero”. Linda Yueh’s China’s Growth grapples with these questions and contributes to unravelling the Chinese puzzle. “Never before has so much wealth been created by so many people in so short a time.” What made it possible for one of the poorest developing economies under communist rule to have been transformed into the world’s second-largest economy in just 30 years? How can we account for this miraculous making of an economic superpower? Its story is the “most astonishing example of economic growth in human history”, Roderick MacFarquhar of Harvard University has pronounced. The rise of China is at its heart an economic phenomenon.
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